Privacy Policy

Effective Date: 01/11/2023

At Food Solutions Ltd, we take your privacy seriously and are dedicated to safeguarding your personal information. This Privacy Policy provides an overview of the types of information we collect, the reasons for collecting it, and the measures we have in place to secure your data.

Information We Collect

We gather various types of personal information from our website visitors and customers, including but not limited to:

• Name: To provide personalised services.
• Email: For communication, order confirmations, and updates.
• Address: Essential for order processing and shipping.
• Payment Information: Please be aware that we do not directly store payment information; it is handled securely by our trusted e-commerce platform, Shopify.

How and Why We Collect Information

We collect and utilise personal information for several important purposes:

• Order Processing: To fulfil and manage your orders effectively.
• Account Creation: To enable you to create accounts, track order history, and enhance your shopping experience.
• Marketing: To inform you about our latest products, promotions, and updates. You can opt out of marketing communications at any time.

Storage and Security

Your privacy and data security are paramount to us. To ensure the highest level of data protection, your personal information is securely stored through Shopify, a reputable and trusted e-commerce platform that employs industry-standard security measures.

Sharing of Information

We want to reassure you that we have a strict no-sharing and no-selling policy for any of the personal information we collect. Your data is used exclusively for internal purposes and the provision of our services to you.

Contact Us

If you ever have privacy-related concerns, questions, or requests, please don't hesitate to reach out. The most convenient way to contact us is by completing the contact form on our dedicated Contact page. Our team will respond to your enquiries as promptly as possible.

Compliance

Food Solutions Ltd is fully committed to adhering to all relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR). We continuously monitor and adjust our data management practices to stay compliant with these laws.

Policy Updates

We believe in transparency, and as such, we regularly update our privacy policy to reflect any changes in our terms and practices. The most recent version of our privacy policy can always be found on our website for your reference. Your privacy is of utmost importance to us, and we appreciate your trust in Food Solutions Ltd. If you have any questions, concerns, or require further information about our privacy policy, please do not hesitate to contact us through our website.